• If the customer cancels the service and then applies it again,will be able to receive privileges at a special price of 139 baht or not
  •  Customers will be charged a regular price of 159 baht per month.
• Normally, YouTube will give a 1 month free trial for general customers. In the event that AIS customers have not ever received Free Trial, will customer receive this privilege?
  • Customers who have never received a 1-month Free Trial from YouTube will receive a Free Trial in the first month.
• If the customer receives a 1-month Free Trial and then cancels the package during the free trial period, when customers come to apply for a new package again How much will be charged?
  • Customers will receive a special price of 139 baht for the first 3 months, the 4th month onwards, the price is 159 baht.
• If the customer is already a member by paying through other channels but would like to apply for a package with AIS, Will the customer be charged twice?
  • Customers will not be charged twice, but will not be able to apply for a package with AIS if they do not cancel packages that have been paid through other channels first.
• If customer terminate existing mobile phone numbers, then change to use a new number but still use the same google account (gmail). Can customer continue using the YouTube Premium package?
  • Customer will still be able to use the service continuously until the end of the service cycle from the date of service application. After that, customers will have to apply again with a new number.
• If a customer has previously applied for the service with AIS and then canceled the service and returned to apply again by changing the google account (gmail), what promotion will customer receive?
  • Get 1 month freetrial from YouTube, but the next month will be charged 159 baht/month.
• When the YouTube Premium package is canceled, how long can it be used?
  • Customer will still be able to use the service continuously until the end of the service cycle from the date of service application.
• If you encounter problems using YouTube such as video playback problems, Google account ID, video uploading/downloading or any of YouTube application problems.
  • Customers can inquire via YouTube Support. Click

• For individual prepaid and postpaid customers only.
• The special offer is limited for one customer/ number/ email address registered/ right throughout the campaign period.
• After one-month free access, (one month free trial is for eligible customers only) a monthly service fee of 139 Baht (VAT inclusive) will be incurred for the first three months of service use, and 159 Baht (VAT inclusive) for the following months.
• In case of service cancellation and re-subscription to the service, the service fee will be 159 Baht per month (VAT inclusive).
• iPad or other tablet users will be required to swap the SIM on the iPad or tablet to your smartphone and dial ✱656✱9#  to get the free access to YouTube Premium.
• For existing YouTube Premium users who have subscribed to YouTube Premium through other channels and wish to get the special offer, cancellation of the existing YouTube Premium subscription through the previous channel is required.
• How to cancel service via myAIS Application
  myAIS --> Packages -->My Package --> Select YouTube Premium --> Cancel on-top package --> Effective immediately

- For individual prepaid and postpaid customers only.
- The special offer is limited for one customer/ number/ email address registered/ right throughout the campaign period.
- After one month free access (one month free trial is for eligible customers only), a monthly service fee of 89 Baht (VAT inclusive).
- iPad or other tablet users will be required to swap the SIM on the iPad or tablet to your smartphone and dial *656*89# to get the free access to YouTube Premium Lite.
- For existing YouTube Premium users who have subscribed to YouTube Premium through other channels and wish to get the special offer, cancellation of the existing YouTube Premium subscription through the previous channel is required.

** Get 1 month free access to YouTube Premium for a Gmail account that has not obtained the privilege and not accessed YouTube Premium, YouTube Music Premium, Google Play Music, YouTube Red and other free offers from other previous campaigns.

- How to cancel service via myAIS Application

myAIS --> Packages -->My Package --> Select YouTube Premium Lite--> Cancel on-top package --> Effective immediately