How does the Wi-Fi router function? Does it work with other networks ?
These Wi-Fi routers can only function as Wi-Fi routers and not only in AP mode. It works with AIS Fibre only.
In case of a problem with the device, how do I get my warranty ?
Customers may call 1175 to inform us of a problem. We provide on-site services in all cases. Your device has a one-year warranty and, in case of a problem with the device, we offer a replacement for the customer’s continuous use of our services.
What if my device has a problem after the one-year warranty ?
After a warranty expires, customers may still contact us at 1175 in case of a problem. With the same on-site services, we may recommend a purchase of a new device to the customer, and the 12-month cashback will still be offered to customers who purchase a new router.
How to use other VDSL Router to connect AIS Fibre
Check Configuration
(Follow the instructions of each router):
- Connection Mode or Internet Protocol is PPPoE
- The PPPoE User Name and Password is already set up
In case of no setting
- set User Name to Internet ID (8800xxxxxx)
- and Password to BYOD+Internet ID (BYOD8800xxxxxx)
- Set VLAN to disable (in case of cannot set disable, set VLAN to 0)