serenade service
Smooth and convenient communications
through our quality network,
Together with premium customer services and valued
packages for your every usage have always been our priority.
1148 special services
AIS Call Center will always assist you on all
matters, just call 1148 and experience the best
service from us.
Packages Selection and Consultation
  • Advice on packages selection for your voice calls, internet,
    and international services to match your needs.
  • Advice on handset and device selection, new handset model
    reservation, and device setting.
Personal Assistant Service We deliver the ultimate one-on-one care. With a direct phone number,
you can have our very own personal assistant for advice on phone usage
and other privileges at all times. We also provide reservation services
for resturants, hotels, golf courses, and information services through
your own Personal Assistant number for free.
Privileges when subscribe to the international roaming service
  • Free 1,500 subscription fee. Customers can subscribe to this service by contact AIS Serenade Call Center 1148, AIS Serenade Club, and AIS service shops nationwide. Please bring a copy of your passport or ID card with you. (Valid for customers who have no unpaid bill)
  • Make a call to AIS Serenade Call Center from abroad for free via a promotion line of +66-2271-9000. Valid until 31 December 2555.
  • Call Home Service. Call back to Thailand with up to 70% cost savings. Express your feelings more than ever by pressing *131*66, destination number, # and call. Then, there will has an incoming call, then press receive call. You can check the available country list and service charge of Call Home Service of each country here or contact AIS SERENADE CALL CENTER 1148.
  • Feel more secured with SIM card delivery service for replacement. In case of SIM card lost or broken, please contact AIS SERENADE CALL CENTER 1148 or +66-2271-9000 to deactivate the SIM card for security. AIS CALL CENTER will notify and send a new SIM card to you as soon as possible.