Term & Condition

  • The offer is reserved for AIS customers who log in to My AIS Application for the first time only.
  • Please wait for an SMS confirm before use package.
  • Free 1GB internet after use up speed will be reduced to 128 Kbps. (Domestic Only)
  • Multi SIM customer, the package will useable with primary SIM card only.

Download !


Download !

my AIS App
5 key features
All AIS services in one app

online SERVICE

Easy for all transactions. Anytime. Anywhere.

Conveniently check your current packages, data/voice balances, and many other services yourself, anywhere anytime. More user-friendly than ever!

Get Online Bill right on your mobile

with AIS Switch from paper bill to "eBill" today

  • SMS notification

    No worry for missing payment with SMS notification every billing cycle

  • Smart

    Plan your usage and package smart with billing history up to 3 months

  • Secure

    Your personal info is guarded with secure passcode. No worry with lost bill

  • Quick Bill

    No more waiting for postal mail. Get your bill quickly right on your mobile

  • Convenient

    Check your bill and current usage from anywhere at anytime

ELECTRONIC RECEIPT

Electronic receipt & Tax Invoice right to your mobile via SMS, can easily be viewed on my AIS

Going forward with full digital services, AIS is the first mobile and fixed broadband operator who provides eReceipt & eTax invoice service to customers for more convenience lifestyle.

Special Packages

More privileges and packages just for you

Enhance your mobile experience with exclusive add-on packages to match your usage style. Simply use the My AIS application.

Extra Points

More to enjoy with bonus points for getting more.

Get bonus points when making a transaction using the My AIS. Simply log in, pay the bill, add credit and subscribe to AIS eBill.

Search for special privileges near you with the special function

More to enjoy

my AIS Bonus points

with bonus points for getting more.

  • 60 Point first register AIS eBill

Conditions

  • 60 points from AIS eBill preserve for the customer who first register only.
  • Bonus points will be automatically added to your profile after making the transaction successfully on the same day.
  • Bonus points will combine with your AIS points to redeem various privileges from AIS.
  • Earn bonus points from AIS eBill subscription, the period will end on 31 December 2019
  • Your AIS points will expire on 31 December 2020

Manage Multi Account

Manage all your AIS numbers with one login

Manage things much easier with one login My AIS allows you to access all your AIS number accounts by logging in only once. It is really convenient to manage your AIS postpaid, AIS 1-2-Call! and AIS Fibre accounts all at one go.

Manage Multi Account

Manage all your AIS numbers with one login

Manage things much easier with one login My AIS allows you to access all your AIS number accounts by logging in only once. It is really convenient to manage your AIS postpaid, AIS 1-2-Call! and AIS Fibre accounts all at one go.

ASK AunJAI

Your new friendly assistant for your questions

No more waiting. No more holding the line. No closing time. Aunjai is ready to help you with any AIS service question - 24 hours a day, 7 days a week.

How To

  • Subscribe to My AIS

  • Pay bills / Top up

  • Exchange points

  • Log in & Touch ID

  • eBILL

  1. Download the My AIS Application.
  2. Go to the My AIS subscription menu.
  1. Enter your primary phone number, ID card number and email.
  1. Enter the password you received via SMS and set your new password for the next login. The new password must have at least 8 characters.
  1. Read the terms of use and conditions and select “Agree”.
  1. Verify your subscribed phone number and internet account prior to confirming the subscription
  1. The subscription is now completed. (Please check your email to confirm the email address subscribed)
  1. Download the My AIS Application.
  2. Go to the My AIS subscription menu.
  1. Enter your primary phone number, ID card number and email.
  1. Enter the password you received via email and set your new password for the next login. The new password must have at least 8 characters.
  1. Read the terms of use and conditions and select “Agree”.
  1. Verify your subscribed phone number and internet account prior to confirming the subscription.
  1. The subscription is now completed. (Please check your email to confirm the email address subscribed)
  1. Select the service payment for the mobile, postpaid, or your AIS Fibre account.
  1. You can pay bills from your account(s) or other AIS numbers.
  1. Confirm the account(s) payment.
  1. Fill in the payment information on the ‘Verified by VISA’ or ‘SafeKey’ secured payment system form.
  1. Choose your top-up method: credit card, debit card, mPAY Wallet or AIS Top-Up. Then fill in the number you want to top up.
  1. Verify the top-up destination number and amount.
  1. Fill in the payment information on the ‘Verified by VISA’ or ‘SafeKey’ secured payment system form.
  1. The Customer can view updates on store discounts or privileges by selecting ‘Points & Privileges’.
  1. The Customer can view details of the selected privilege then click ‘Redeem’ to exchange points.
  1. The Customer can select ‘Confirm’ to exchange points and claim the privilege.
  1. Go to “Setting”
  1. Select Log in & Touch ID or Fingerprint
  1. Slide to open Log in
  1. Set a 6 digit passcode
  2. Enter your passcode
  3. Enter your passcode again to confirm it
  1. Select to open Touch ID or Fingerprint
  2. Tip: You can quickly customize turn Touch ID / Fingerprint on or off, if you don’t like it.

  1. 1.When you log in my AIS, the alert pop-up will appear on screen, just press to access.
  1. You can use Log in instead of Touch ID / Fingerprint to access my AIS.
  1. After scanning a finger, or enter the passcode successfully, you can access to my AIS normally.
Register
  1. Download the My AIS Application.
  2. Go to the My AIS subscription menu.
Fill the information and get OTP
  1. Enter your primary phone number and email.
Confirmed OTP
  1. Enter the password you received via SMS and set your new password for the next login. The new password must have at least 8 characters.
Conditions acceptable
  1. Read the terms of use and conditions and select “Agree”.
Create accounts
  1. Verify your subscribed phone number and internet account prior to confirming the subscription.
Confirmed and start
  1. The subscription is now completed. (Please check your email to confirm the email address subscribed)
Register
  1. Download the My AIS Application.
  2. Go to the My AIS subscription menu.
Fill the information and get OTP
  1. Enter your primary phone number and email.
Register confirming
  1. Enter the password you received via email and set your new password for the next login. The new password must have at least 8 characters.
Conditions acceptable
  1. Read the terms of use and conditions and select “Agree”.
Create accounts
  1. Verify your subscribed phone number and internet account prior to confirming the subscription.
Confirmed and start
  1. The subscription is now completed. (Please check your email to confirm the email address subscribed)
Payment
  1. Select the service payment for the mobile, postpaid, or your AIS Fibre account.
Number and transaction Selecting
  1. You can pay bills from your account(s) or other AIS numbers
Checking and confirming
  1. Confirm the account(s) payment.
Fill the information (case of Credit card or Debitcard payment)
  1. Fill in the payment information on the ‘Verified by VISA’ or ‘SafeKey’ secured payment system form.
Payment
  1. Choose your top-up method: credit card, debit card, mPAY Wallet or AIS Top-Up. Then fill in the number you want to top up.
Number and transaction Selecting
  1. Verify the top-up destination number and amount.
Fill the information (case of Credit card or Debitcard payment)
  1. Fill in the payment information on the ‘Verified by VISA’ or ‘SafeKey’ secured payment system form.
Inrestesting Selection
  1. The Customer can view updates on store discounts or privileges by selecting ‘Points & Privileges’.
Get redeems
  1. The Customer can view details of the selected privilege then click ‘Redeem’ to exchange points.
Confirmation
  1. The Customer can select ‘Confirm’ to exchange points and claim the privilege.
Setting
  1. Go to “Setting”
Select Log in
  1. Select Log in & Touch ID or Fingerprint
Slide to active passcode lockLock
  1. Slide to open Log in
Set you code
  1. Set a 6 digit passcode
  2. Enter your passcode
  3. Enter your passcode again to confirm it
Slide to active Touch ID
  1. Select to open Touch ID or Fingerprint
  2. Tip: You can quickly customize turn Touch ID / Fingerprint on or off, if you don’t like it.

Log in
  1. When you log in my AIS, the alert pop-up will appear on screen, just press to access.
Select to active
  1. You can use Log in instead of Touch ID / Fingerprint to access my AIS.
Pass the code or touch id to unlock
  1. After scanning a finger, or enter the passcode successfully, you can access to my AIS normally.