Connect HDMI/AV Cable to HDMI/AV port of STB and TV set
Connection with network
Plug the Ethernet cable into the LAN port of the STB, in the other side of the LAN port of the home router.
Connection with Power
Connect the power adapter to the STB. After the power is on, it will start automatically.
Installing from App Store After connecting with the network, you can install an app from the App Store (e.g. Google play)
Installing via U disk or SD card
Insert the U disk or SD card that stores “.apk” files formats. Navigate to the “.apk” file
Using the file browser and select it
Select “Install” and “Install” again to install the “.apk” files.
Click Setting -> Advanced -> APPS
A list of your installed applications wil appear. Select the one to be uninstalled.
Troubleshoot for AIS PLAYBOX
Cannot login HOOQ?
Recheck your email address and password or use the Forget Password option on the HOOQ login screen using the information on the AIS PLAYBOX.
What should I do if the AIS PLAYBOX won’t power up?
Check the status indicator light on the PLAYBOX
If none of the indicator are on, check the power cable and the power adapter connection. If the red or blue lights still do not come on, try unplugging the box for 5 minutes and then plugging it back in again.
If the lights are on 3 blue, then the box is active but if the lights are 3 red, the box is currently in sleep mode. Simply use the remote to turn it on.
What should I do if the PLAYBOX cannot connect to the internet via the LAN cable?
Check the LAN cable to see whether it is securely connected in LAN4 port or not.
Go to the AIS PLAYBOX menu page and then go to Settings/Network
Enter the Ethernet menu, and try turning DHCP off and then back on again to reset the LAN configuration.
Check whether the IP address is 192.168.0.5 to see if the connection to the router has been established or not.
If the IP does not show, please check the router.
Can't use Remote Control?
Try to use mouse or keyboard to move on TV screen for checking the problem occurred because of AIS PLAYBOX or not?
Press any button on remote then consider at the IR indicated light on AIS PLAYBOX blink or not? If the light does not blink, user should change remote’s battery or check anode and cathode of battery