Terms & Conditions Serenade • 1 Internet number receives 1 set of privileges • Name of AIS Fiber customer must be exactly the same as the name of the customer who registers a new number. • Once customer have subscribed AIS Fibre 100/10 Mbps or within 15 days of installation of AIS Fiber service, customers can register a new AIS postpaid number at any AIS Shop, Telewiz or authorized dealer • Customers will also enjoy all Serenade Gold privileges within 10 days after subscribing to AIS Fiber and an AIS postpaid number for a period of 12 months. • Customers cannot terminate or change the AIS Fiber package or AIS postpaid service for the 12-month period to enjoy Serenade privileges.
  • Get discount for installation fee with outdoor wiring installation amount of 4,800 Baht
    (when agree to use AIS Fibre service continuously at least 12 bill cycles)
  • AIS PLAYBOX activation fee 2,500 Baht
  • Dual Band Wi-Fi Router that support 2.4 GHz and 5GHz for any packages for condominium and up to 50/10 Mbps packages for Fibre to the Home
Terms & Conditions
Facts
  1. HomeBROADBAND Package and HomePLUS Package registered as residential only.
  2. Service Fee is exclusive of 7% VAT.
  3. Service Fee collected as charge in advance starting on the first date of bill cycle Special package for SUPER Hi-Speed Broadband available to broadband users only eligible for 12 months and would be changed to the normal price.
  4. The customer get discount for installation fee with outdoor wiring installation amount of 4,800 Baht when agree to use AIS Fibre service continuously at least 12 bill cycles since the date of the installation. In case that the customer cancels the service within 12 bill cycles from the date of installation, the company reserves the right to collect the installation fee with outdoor wiring installation at the rate based on prorate basic of remaining bills under such period after deduct from paid bills and customer must return the equipment to the company.
  5. If the customer choose to pay for the installation fee with outdoor wiring installation in amount of 4,800 Baht since the first bill cycle will not determine the period of AIS Fibre service.
  6. FREE AIS PLAYBOX activation fee 2,500 baht for normal packages only. Free Dual Band Wi-Fi Router that support 2.4 GHz and 5 GHz frequency increase efficiency improvements for any packages for condominium and up to 50/10 Mbps package for Fibre to the Home (For new registration only).
  7. The customer who subscribe HomeBROADBAND Package and HomePLUS Package receive free Private IPv4 with DDNS* and Public IPv6. Can use port forwarding and bridge mode.
  8. AIS customer will receive 10% discount on the monthly fee of AIS Fibre by AIS Prepaid customer who have monthly usage at least 300 baht per month. (10% discount on AIS Fibre monthly fee only)
  9. Package 50/10 Mbps at 699 baht and 100/10 Mbps at 899 baht for AIS Serenade (Emerald, Gold, Platinum) for the customer who remain Serenade segment.
  10. Package 100/10 Mbps for Fibre to the Home only.
  11. The customer cannot change the package less (Speed) until the end of the contract 12 months.
  12. If services are suspended due to credit limit or unpaid bills. Services included in the package are all suspended. When payment service fee (payment channel) under the condition, the customer can use various services as normally.
  13. The Company reserves the right to alter specifications without prior notice. For more information www.ais.co.th/fibre/package
For the customer who want to use port forwarding can register through www.thddns.net before use without any service fee. The customer can download registration manual here