Fix Problem and AIS PLAYBOX

Total ease and convenience to troubleshoot an issue on your own through Smart Diagnostics function, over 40 types of issues 24 hours
Accurately analyze and effectively resolve
Effectively resolve within a short period of time. Enables you to book an appointment with AIS technicians.
Notification on AIS Fibre technician team tracking
Technicians' tracking, information, and contact will be available 40 minutes before the appointed time via myAIS app
Notifications will also be received once your issue is resolved.

 

4 Steps for using the feature

Login to myAIS.

Click the (Three horizontal line icon) in the top left-hand corner to change to home internet number.

Choose the
home internet number.

Choose your service.

Edit/change your information

Your billing address and contact number

Speed Toggle

Feel free to toggle the download/upload speed easily 

Privileges and AIS Points

Enjoy the extensive list of exclusive offers and discounts to redeem with AIS Points available for food, beverages, desserts, shopping, LINE stickers, and a lot more from top restaurants and brands.

Payment

Pay your home internet bills through various channels such as Rabbit LINE Pay, credit/debit card, mobile banking and QR Code with total convenience and maximum security.

Packages

Subscribe/ Change/ Check your current package

Download myAIS Application